Technical Writer
To work in this position, you must reside in Tallinn, Estonia.
XYB is a leading global fintech company dedicated to transforming and revolutionising the financial services landscape. Through its coreless banking platform and ecosystem, XYB empowers banks and non-banks to provide accessible and comprehensive financial services to individuals and businesses. By combining advanced technology, comprehensive managed services, and fostering collaborative partnerships, XYB accelerates time to value, creates unparalleled growth opportunities, and enables financial institutions to thrive in the rapidly evolving digital era.
Your Responsibilities:
Collaborate with product managers, analysts, architects, developers and DevOps to understand feature requirements and technical specifications
Lead the development of a documentation portal using Backstage or similar, ensuring it serves both internal and external stakeholders efficiently
Produce high-quality technical documentation, including API documentation, user guides, and developer resources, tailored for both internal and external use
Work closely with the engineering team to integrate documentation into the portal, ensuring seamless access and usability. Set standards for documentation
Maintain and update the documentation portal to reflect changes in the platform - new features and integrations
Gather feedback from internal teams and external clients to continuously improve and enhance the documentation portal
Develop and manage knowledge bases, FAQs, and other resources to ensure comprehensive coverage of XYB’s platform
Support multimedia content creation (e.g., tutorials, videos) for enhanced user understanding of the platform and integrations
Assist in creating communication materials such as blog posts, white papers, and case studies to promote XYB’s fintech solutions and ecosystem
Our Requirements:
Proven experience in technical writing for software development, fintech, any platform or related fields.
Experience in developing documentation portals, preferably using Backstage or similar platforms.
Strong understanding of API documentation, technical specifications, and SDK documentation for both internal and external audiences.
Familiarity with tools like Markdown, Confluence, and other documentation platforms, with a focus on integrating them into larger ecosystems.
Ability to work closely with engineering teams to ensure technical accuracy and usability of the portal.
Experience working in Agile development environments.
Strong English communication skills, with a focus on clarity and precision for different user groups.
Excellent time management and organisational skills to handle multiple projects.
Knowledge of fintech, banking, or payment systems is highly desirable.
A passion for creating user-friendly, comprehensive, and accessible documentation.
Familiarity with financial technology platforms, core banking systems, and cloud infrastructure (AWS or others) is a plus.
What we offer:
Unlock your potential with abundant personal growth opportunities
Thrive in a flat structure with open communication
Enjoy autonomy in a driven, talented international team
Work with a modern stack in a dynamic environment
Competitive salary, flexible hours, hybrid working, and even the chance to work abroad
Stock options
We invest in your professional development
Extra Time Off: Enhanced sick days, paid military leave, wedding leave, and more
If you feel that this job offer is just right for you and you have proof of previous experience, we look forward to your application and await your CV.
- Department
- Technology
- Locations
- Tallinn
- Remote status
- Hybrid Remote
Technical Writer
To work in this position, you must reside in Tallinn, Estonia.
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